Delivery & Returns
Dispatch
We dispatch orders as promptly as possible following studio inspection. If you have a particular timeframe please liaise with the studio.
Packaging
All packaging we use is recyclable and we artwork is shipped securely in bespoke padded boxes or crates.
UK
All frescoes will be delivered directly from our studio to you with a fully insured white-glove fine art mover. Please contact the studio to make any other requests.
Europe & International
Please contact the studio for international shipping quotes and timeframes. Paintings sent internationally are crated and consigned to a fully insured fine art mover.
Returns: All artwork will be inspected, well packaged, and signed off before shipment. Should any damage or issues occur during delivery, please send photographs immediately to studio@astermuro.co.uk and we will endeavour to deal with this as quickly as possible.
Should any damage occur in the future, Aster Muro are available to carry out repairs to frescoes at the collector’s cost and will supply an estimate after a task has been assessed.
Installation & Handling
Handling of the fresco panels should be careful and considerate. As with most artwork, the edges and corners are vulnerable if not handled properly. Installation of the panels is fairly straightforward (using the supplied french cleat or heavy duty picture hook/ ring), and we will supply guidelines for handling and installation that should be followed to avoid damage. If in doubt, please contact us and we will do our best to advise and help.